Privacy Policy

Leong Hwa Monastery
Website: www.lhm.org.sg

1. Introduction
   Leong Hwa Monastery is committed to protecting the privacy of all visitors to our website at www.lhm.org.sg. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights under the Singapore Personal Data Protection Act 2012 (PDPA). By using our website, you agree to the practices described in this policy.

2. What Personal Data We Collect
   We may collect the following types of personal data when you visit or interact with our website:
   
   
   • Contact information
     name, email address and phone number when you submit a form or contact us directly.
   • Usage data
     pages visited, time spent on pages, referring URLs, browser type, device type, and IP address, collected automatically through analytics tools.
   • Communication data
     messages or enquiries you send to us via our website's contact form or email.
     
     We do not collect sensitive personal data (such as NRIC numbers, financial information, or health records) through this website.

3. How We Collect Your Data
   We collect personal data through the following means:

• • Directly from you, when you fill in an enquiry form on our website.
  • Automatically, through cookies and tracking technologies embedded in our website (see Section 5 below).
    
    

4. Why We Collect and How We Use Your Data
   We collect and use your personal data only for lawful purposes, including:

• • Responding to your enquiries
    to reply to messages or requests submitted through our website.
  • Website analytics
    to understand how visitors use our site, identify areas for improvement, and monitor website performance.
  • Improving our content and services
    to ensure the information on our website is relevant and useful.
  • Legal and compliance obligations
    to meet any requirements under applicable Singapore law.
    
    We will not use your personal data for direct marketing without your explicit consent, and we will not sell or rent your data to any third party.

5. Cookies and Tracking Technologies
   Our website uses cookies and similar tracking tools to improve your browsing experience and gather analytics data. Specifically, we use:
   
   Google Site Kit (powered by Google Analytics) We use Google Site Kit to collect anonymised website traffic data, including pages viewed, session duration, and visitor geography. This data is processed by Google and subject to Google's Privacy Policy. Google Analytics may use cookies stored on your device to identify repeat visits. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
   
   Yoast SEO We use the Yoast SEO plugin to optimise our website's search engine visibility. Yoast SEO may set functional cookies related to site structure and content formatting. These cookies do not collect personally identifiable information and are used solely for technical site operation.
   
   You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
   
   

6. Disclosure of Your Personal Data
   We do not sell, trade, or disclose your personal data to third parties except in the following circumstances:

• • Service providers
    trusted third-party platforms (such as Google) that assist us in operating our website and analysing traffic, bound by their own privacy and data protection obligations.
  • Legal requirements
    where disclosure is required by law, court order, or regulatory authority in Singapore.
  • Protection of rights
    where necessary to protect the rights, safety, or property of Leong Hwa Monastery, our users, or the public.
    
    

7. Data Storage and Security
   Your personal data is stored securely and we take reasonable technical and organisational measures to protect it against unauthorised access, loss, or misuse. Data collected through Google Analytics is stored on Google's servers in accordance with their data retention policies. We retain personal data submitted through contact forms only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
   
   

8. Third-Party Links
   Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.
   
   

9. Your Rights Under the PDPA
   Under the Singapore Personal Data Protection Act 2012, you have the right to:

• • Access
    request a copy of the personal data we hold about you.
  • Correction
    request that we correct any inaccurate or incomplete personal data.
  • Withdrawal of consent
    withdraw consent for us to use your personal data at any time, subject to legal or contractual restrictions.
    
    To exercise any of these rights, please contact us using the details in Section 10. We will respond to your request within 30 days.
    
    

10. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
    
    Leong Hwa Monastery
    Website: www.lhm.org.sg
    Email: pp_dpo@lhm.org.sg
    Address: 67 Shrewsbury Road, Singapore 307834.

11. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
    
    
    This Privacy Policy is governed by the laws of Singapore.
    Last update: May 2026